Technical Support Analyst
Primerx
About this role
PrimeRx is seeking a Pharmacy Application Tech Support L1 and L2 to deliver technical assistance related to pharmacy management software, services, applications, APIs, hardware, and network support to pharmacy customers across the U.S. The role involves providing customer support through phone, email, chat, and web meetings to ensure efficient resolution of inquiries and high customer satisfaction.
Skills
About Primerx
primerx.ioPrimeRx, from Micro Merchant Systems, is a pharmacy management software platform designed to help pharmacies navigate changing patient behaviors and industry trends. It delivers an integrated pharmacy ecosystem that centralizes operations—streamlining workflows, inventory management, billing, reporting, and patient services. Built for the modern independent and community pharmacy, PrimeRx emphasizes usability and interoperability to improve efficiency and support better patient care.
About Primerx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Primerx.
Salary
$48k – $54k
per year
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