Technical Support Analyst
unitedfiber
About this role
United Fiber in Savannah, MO is hiring a full-time Technical Support Analyst who provides support and troubleshooting for fiber broadband services, assists customers primarily via phone, and collaborates with tier 2 support teams. The role emphasizes customer service, technical assistance, and network knowledge.
Skills
Qualifications
About unitedfiber
unitedfiber.comUnited Fiber is a local internet, phone, and TV provider focused on delivering a hometown connectivity experience. It highlights award-winning service, local customer support, and residential pricing that hasn’t changed for over a decade. The company emphasizes serving both customers and electric members with top-notch service. Its promise, The Ultimate Wi-Fi Experience, aims to provide high‑speed coverage to every corner of the home.
About unitedfiber
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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