Smiths Group
The role provides Level 1 remote technical support for all Smiths personal computing devices, handling phone, email, and web requests, logging incidents, and resolving issues on first contact when possible. The analyst also assists with Level 2/3 on‑site support, device provisioning, OS installation, and contributes to the implementation of new Windows technologies while ensuring service level agreements are met.
Smiths Group is a UK-headquartered global engineering company comprised of three businesses—John Crane, Flex-Tek and Smiths Detection. It designs, manufactures and delivers engineering solutions for critical applications across energy, industrials, construction and aerospace. John Crane provides mission-critical sealing and rotating equipment, Flex-Tek handles liquids and gases, and Smiths Detection specializes in threat detection and security screening technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Smiths Group.
Smiths Group didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role