ScanSource
The Technical Support Analyst provides pre- and post-sales technical assistance to internal and external customers via phone, email, and web channels, handling hardware and software issues, performing product testing, and delivering demonstrations. The role involves diagnosing problems, coordinating with vendors, and may require after‑hours support and occasional travel.
ScanSource sells—through specialized routes-to-market—offerings from industry-leading suppliers of point-of-sale, payments, barcode, physical security, unified communications and collaboration, telecom, and cloud services. ScanSource and its partners create, deliver and manage solutions for customers across most markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ScanSource.
4% below the average for this role
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