Xylem
The Technical Support Analyst provides timely and effective technical support to end-users by diagnosing and resolving complex hardware and software issues. This role involves guiding customers on product usage, maintaining system performance, and collaborating with cross-functional teams to implement corrective actions. The position also includes training junior support staff and developing technical documentation to enhance product usability.
Xylem is a leader in developing innovative water solutions through smart technology. Learn more about Xylem's water, wastewater and energy solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Xylem.