Technical Support / Application Support Specialist
Sarmad
About this role
A Technical Support / Application Support Specialist responsible for handling customer technical support tickets, monitoring application health, and managing incidents to meet service-level objectives. The role leverages application development and troubleshooting knowledge to collaborate with internal teams and ensure reliable operation of services.
Skills
Qualifications
About Sarmad
sarmad.saSarmad is a leading IT company based in Saudi Arabia, dedicated to transforming the financial sector through innovative software solutions and expertise in technology and finance. With a team comprising seasoned bankers and top-tier software engineers, Sarmad collaborates with clients to deliver cutting-edge solutions that empower them to maintain a competitive edge. The company combines local insight with technological prowess, positioning itself as a key player in shaping the future of finance in Saudi Arabia.
Recent company news
Poets&Quants2025 MBA To Watch: Sarmad Saad, Georgia Tech (Scheller)
Aug 21, 2025
CoinDeskPrediction markets vs. insider trading: Founders admit blockchain transparency is the only defense
1 month ago
MyCentralJersey.comBridgewater corporate center asks for zoning change because of 'anticipated' vacancies
Nov 18, 2025
The Express TribuneWhispers of Sahiwal echo at Berlin
1 month ago
ArcGIS StoryMapsIran's domestic production of drone components
Jul 13, 2023
About Sarmad
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sarmad.
Salary
$65k – $87k
per year
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