Technical Support Associate II
Global Payments(14 days ago)
Jeffersonville, IN, USAOnsiteFull TimeMedior$40,000 - $52,000Customer Support
Apply NowAbout this role
This role involves providing technical support for Genius for Restaurants, assisting end users with hardware, software, network, and POS infrastructure issues. The support spans troubleshooting, documentation, and escalation processes, ensuring effective issue resolution and customer satisfaction.
Required Skills
- Windows
- Chrome
- Apple
- Troubleshooting
- POS
- Ticket Management
- Active Directory
- Customer Support
- Log Analysis
- Knowledge Base
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