Technical Support Associate
Gong.io(4 days ago)
About this role
Gong is a company that uses AI to help revenue teams understand their customers better, automate workflows, and increase sales. They focus on revenue intelligence, leveraging data and insights to drive business growth, and create innovative products that support sales and customer success teams. The company values transparency, growth, and making a meaningful impact in the revenue space.
Required Skills
- Communication
- Troubleshooting
- Customer Support
- APIs
- Salesforce
- Web Conferencing
- Product Knowledge
- Resource Creation
- Technical Support
- Problem Solving
About Gong.io
gong.ioGong is a Revenue AI operating system that helps go-to-market teams capture and analyze multimodal revenue signals—calls, meetings, emails, and more—to drive growth. The platform combines specialized AI agents, advanced signal processing, and purpose-built applications for deal intelligence, pipeline management, forecasting, and sales coaching. By surfacing actionable insights, automating routine work, and integrating with CRMs and collaboration tools, Gong helps revenue teams improve win rates, forecast accuracy, and rep productivity.
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