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Technical Support Associate at ZOLL Medical Corporation - ApplyBlast

Technical Support Associate

ZOLL Medical Corporation

1 month ago

Chelmsford, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Technical Support Associate provides tier‑1 technical assistance for ZOLL products, handling customer and sales team inquiries via phone, email, and fax, and ensuring issues are resolved satisfactorily. The role includes documentation, occasional on‑call support, and occasional travel to customer sites.

Responsibilities

Provide tier I technical support via phone, email, and fax
Follow up on inquiries to ensure satisfactory customer resolution
Create and verify internal process documentation and tech tips

Skills

Qualifications

Associate degree in Electronics/Biomedical

About ZOLL Medical Corporation

zoll.com

Headquarters

Chelmsford, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1983

View Profile

ZOLL Medical Corporation develops and markets medical devices and software solutions for emergency, critical, and acute care, including defibrillators, automated CPR devices, ventilators, AEDs, and cardiac management technologies. The company serves a broad range of customers including first responders, EMS and fire departments, hospitals, military, and lay rescuers. ZOLL also provides software and data solutions to help improve patient outcomes across the care continuum.