Universal Processing
The Technical Support - Bilingual in Chinese role at Universal Processing Company is an onsite, client‑facing position in Flushing, NY that provides software and hardware installation, configuration, and troubleshooting for POS systems while supporting sales and operations. The role requires Mandarin fluency, a technical background, and involves onboarding users, remote support, and collaboration with development for product improvements.
Universal Processing (uP) is a fintech company providing payment processing and point-of-sale (POS) solutions for small and mid-sized businesses across the U.S. Their offerings include cloud-based mobile POS, 24/7 multilingual AI ordering, unattended payment solutions, and brand growth marketing services. They specialize in serving immigrant-owned and growth-driven businesses with transparent pricing and round-the-clock multilingual support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Universal Processing.
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