Technical Support Consultant

Banyan Software(6 hours ago)

RemoteFull TimeMedior$60,000 - $80,000Support/Customer Service

About this role

Banyan Software is seeking a Technical Support Consultant to provide expert client service through troubleshooting, data analysis, and system configuration within the higher education sector. The role involves working directly with clients, resolving complex system issues, and collaborating with internal teams to enhance service quality.

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Required Skills

SQL
PL/SQL
Customer Service
Troubleshooting
Data Analysis
Configuration
Database Management
Client Communication
Support
Enterprise Software

About Banyan Software

banyansoftware.com

Banyan Software acquires, builds, and grows enterprise software businesses, acting as a long-term steward that preserves the legacy of a company for its founders, team, and customers. They position themselves as an operator-investor focused on scaling product, engineering, and go‑to‑market capabilities for acquired enterprise software assets. Banyan emphasizes continuity and sustainable growth rather than quick exits, aiming to maintain value and service for existing customers while expanding the business.

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