Technical Support Engineer - 11058

Coupa Software, Inc.(1 month ago)

Pune, IndiaOnsiteFull TimeMedior$109,692 - $145,894 (estimated)Technical Support

About this role

A Technical Support Engineer at Coupa provides second-line support to Japanese enterprise customers using Coupa’s procurement and spend management platform. The role is part of a global support team focused on resolving issues, driving customer success, and contributing to product knowledge. The position is based in Pune and involves direct customer interaction and collaboration with cross-functional teams.

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Required Skills

Technical Support
Troubleshooting
SQL
Linux
Networking
REST APIs
XML
HTML
Documentation
Ticketing Systems

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About Coupa Software, Inc.

coupa.com

Coupa is a cloud-based Business Spend Management (BSM) platform that helps organizations gain visibility and control over procurement, invoicing, expenses, sourcing, and supplier management. Its SaaS platform combines workflow automation, analytics and AI-driven insights to optimize costs, enforce policy compliance, and improve supplier collaboration. Coupa integrates with enterprise ERPs and third-party systems to provide real-time spend intelligence and drive measurable savings across the enterprise.