oraclecloudinfrastructure
The Technical Support Engineer 2 at Dell Technologies provides remote diagnostic technical support for Dell and Nvidia AI Networking products, addressing customer issues related to installation, operation, and configuration. The role involves resolving infrastructure issues in cloud, datacenter, and edge networking environments while collaborating with internal teams to ensure customer satisfaction. The position also contributes to hardware and software quality by reporting bugs and participating in knowledge sharing initiatives.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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