Datadog

Technical Support Engineer 2, Premier - Denver

Datadog(1 month ago)

HybridFull TimeMedior$81,000 - $118,000Technical Solutions
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About this role

A Premier Support Engineer at Datadog serves as an in-house product expert working closely with Premier Customers to promote success and satisfaction. The role supports Datadog’s growth by educating prospects and acting as a technical liaison across customer-facing activities including calls, demos, and conferences. It is a fast-paced, collaborative position within a hybrid workplace where contributions directly impact customers and product direction.

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Required Skills

  • Technical Support
  • Troubleshooting
  • Customer Engagement
  • Issue Reproduction
  • Integrations
  • Documentation
  • Product Advocacy
  • Health Checks
  • Linux
  • Programming

+2 more

Datadog

About Datadog

datadoghq.com

Datadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.

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