Technical Support Engineer 2, Premier - Mexico City
Datadog(1 month ago)
About this role
Premier Support Engineer on Datadog’s Technical Solutions team acts as an in-house product expert enabling Datadog's global growth by educating prospects and ensuring customer success. The role is focused on working closely with Premier Customers and collaborating across teams in a fast-paced environment where contributions are immediately visible. This is a hybrid position that typically requires presence in a Datadog office 3–5 days per week.
Required Skills
- Multi-Channel Support
- Client Education
- Customer Relationships
- Issue Reproduction
- Integrations
- Documentation
- Product Conversations
- Health Checks
- Cloud Technologies
- Programming
+4 more
About Datadog
datadoghq.comDatadog is a SaaS monitoring and observability platform that helps teams see inside infrastructure, applications, logs, and user experience across cloud-scale environments. It ingests metrics, traces, and logs from hundreds of integrations and provides unified dashboards, alerts, APM, log management, synthetics, and security monitoring. Developers, operations, and security teams use Datadog to detect, troubleshoot, and optimize performance and reliability for modern distributed systems.
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