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© All Rights Reserved. ApplyBlast.com
Twilio
Twilio is seeking a Technical Support Engineer 2 to assist customers in using the Twilio platform, acting as a subject matter expert for Twilio APIs and SDKs. The role involves troubleshooting complex technical issues, providing feedback to product and engineering teams, and supporting customers across APJ and EMEA regions on rotating shifts, including occasional holiday coverage.
Headquarters
San Francisco, California, United States
Company Size
5001-10000 employees
Founded
2008
Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Twilio.
Twilio didn’t post a salary, so this is our estimate from similar listings.
13% above the average for this role
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