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© All Rights Reserved. ApplyBlast.com
RSA Security
This role serves as a remote customer advocate, directly engaging with clients to understand technical issues, communicate resolution plans, and manage case priorities within a 24/7 operational environment. The position requires applying systems analysis techniques to determine hardware or software functionality while contributing to knowledge base content and mentoring less experienced team members. Success in this role demands strong problem-solving skills, flexibility in handling business needs, and a solid foundation in information security fundamentals.
Headquarters
Burlington, Massachusetts, United States
Company Size
1001-5000 employees
RSA Security is an identity and access management company that provides authentication, access, and identity governance solutions for government, finance, and high-assurance organizations. Its product portfolio includes ID Plus (a complete IAM platform with SSO, MFA, and directory services), SecurID (on-premises authentication), and Governance & Lifecycle (identity governance and administration). Trusted by 98% of U.S. agencies and major financial institutions, RSA focuses on helping organizations go passwordless, stop phishing, and secure access across cloud, hybrid, and on-premises environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RSA Security.
RSA Security didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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