Technical Support Engineer - 2nd Shift
iboss
About this role
iboss is a cloud security company offering a range of security capabilities via a cloud-based platform. The company is looking for a Technical Support Engineer who will assist enterprise customers with technical issues related to networks, systems, and cybersecurity in a fast-paced environment. The role involves troubleshooting, documentation, and collaboration with internal teams to improve service quality.
Skills
About iboss
iboss.comiboss is a cloud-native Zero Trust SASE platform that provides AI-powered cloud security to protect users, devices, and data everywhere—on premises, remote, and in the cloud. The platform offers secure web gateway, cloud firewall, CASB, DLP, and advanced threat protection with scalable, globally distributed inspection points and centralized policy enforcement. Serving enterprises and education (including K–12), iboss is designed to simplify secure access for distributed workforces and cloud-first migrations. Customers choose iboss for its Zero Trust approach, cloud architecture, and integrations with identity and security ecosystems.
About iboss
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year