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© All Rights Reserved. ApplyBlast.com
hyperbolic
The Technical Support Engineer - APAC role at Hyperbolic involves owning customer GPU cluster issues from initial response to resolution, ensuring adherence to SLAs, and providing first-line technical support. The position requires daily Linux CLI work, troubleshooting infrastructure problems, and maintaining documentation to improve customer experience. This role serves as a critical point of contact for customers facing technical challenges with AI compute resources.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hyperbolic.
hyperbolic didn’t post a salary, so this is our estimate from similar listings.