BYU-Pathway Worldwide
The Technical Support Engineer provides technical assistance to clients, troubleshooting issues, and ensuring timely resolution of technical problems. The role involves diagnosing hardware and software issues, assisting with installation and configuration, and documenting customer issues using a ticketing system. The position requires collaboration with team members, maintaining technical documentation, and participating in on-call rotations for after-hours support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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BYU-Pathway Worldwide didn’t post a salary, so this is our estimate from similar listings.