Technical Support Engineer - Cloud (Remote, GBR)

As a Technical Support Engineer at CrowdStrike, you will serve as a customer liaison for the company's AI-native cybersecurity platform, resolving complex technical issues and optimizing customer experiences. This role involves conducting remote and phone-based troubleshooting, creating knowledge base content, and collaborating with engineering teams to address product bugs and drive resolution for escalated cases. You will act as a subject matter expert on key product features while providing clear direction on the integration and deployment of CrowdStrike services.