WhatConverts
The Technical Support Engineer at WhatConverts operates on the front lines to troubleshoot complex marketing attribution and tracking issues for the company's 20,000+ B2B customers. Working collaboratively with development teams and customers, the role focuses on resolving problems involving HTML, JavaScript, and integrations across platforms like Google Analytics and CRMs. This position is vital for driving customer success by guiding users through deep technical setups and documenting solutions to support the company's growth to 200,000 customers.
Headquarters
Charlotte, North Carolina, United States
Company Size
11-50 employees
Founded
2014
WhatConverts is a lead tracking and reporting platform that helps marketers and agencies identify which campaigns generate leads and revenue. It provides call tracking, form and web chat tracking, and lead analytics with detailed lead records (including call recordings and source attribution) to tie leads back to keywords, ads, and campaigns. The product integrates with CRMs, analytics and ad platforms to centralize lead data and simplify ROI reporting. Companies use WhatConverts to optimize marketing spend and improve conversion tracking across channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WhatConverts.
WhatConverts didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role