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Technical Support Engineer (Cybersecurity Platform) at Jobgether - ApplyBlast

Technical Support Engineer (Cybersecurity Platform)

Jobgether

3 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Technical Support Engineer provides Tier 2 technical support for a cybersecurity platform, analyzing customer traffic and investigating suspicious activity to identify threats and false positives. The role involves using tools like ElasticSearch, Kibana, and BigQuery for data-driven troubleshooting and preparing detailed incident reports for international customers. This position requires collaboration with research and development teams to enhance the platform's detection and mitigation capabilities against emerging cyber threats.

Responsibilities

Provide Tier 2 technical support to customers in real time
Analyze customer traffic and investigate suspicious activity to identify threats
Use ElasticSearch, Kibana, BigQuery, and SQL queries to examine logs and troubleshoot issues

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.