Microsoft
This role involves owning, investigating, and resolving complex customer technical issues while collaborating across teams to build readiness and share knowledge. Candidates must possess fluency in both Mandarin and English, along with strong analytical and problem-solving abilities to handle dynamic environments. The position requires a Bachelor's degree in Computer Science or a related field, or equivalent practical experience in technical support or IT operations.
Headquarters
Redmond, Washington, United States
Company Size
10001+ employees
Founded
1975
Explore Microsoft products and services and support for your home or business. Shop Microsoft 365, Copilot, Teams, Xbox, Windows, Azure, Surface and more.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Microsoft.
Microsoft didn’t post a salary, so this is our estimate from similar listings.
19% below the average for this role
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