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Technical Support Engineer Fellow at Axonius - ApplyBlast

Technical Support Engineer Fellow

Axonius

22 days ago

4.1 on Glassdoor

Remote

Temporary

Trainee

5 applicants

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About this role

This remote, 12-week fellowship program is designed for transitioning military service members to launch a career in corporate cybersecurity account management. Participants will undergo structured training to troubleshoot the Axonius platform, manage customer tickets, and collaborate with internal engineering and product teams. The role focuses on resolving complex technical challenges and serving as a liaison between enterprise clients and Axonius teams.

Responsibilities

Analyze and resolve complex technical incidents across the Axonius platform
Manage a live customer ticket queue in Zendesk for case ownership
Create and maintain internal and external knowledge base articles in Confluence

Skills

About Axonius

axonius.com

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2017

View Profile

Axonius is a cybersecurity company that provides an asset intelligence and management platform for discovering, inventorying, and managing devices, identities, software, and cloud assets across an organization’s environment. Its platform integrates with existing IT and security tools to help teams improve visibility, enforce policies, and automate remediation workflows.