Threatdown
ThreatDown is seeking a Technical Support Engineer to provide technical support to customers, including small business owners and IT specialists, by identifying and resolving software and hardware issues. The role involves troubleshooting, configuring agent deployments, and assisting with console access across Windows, macOS, and Linux environments. This L1 position offers structured onboarding and coaching within a global support team.
Headquarters
Santa Clara, California, United States
Company Size
1001-5000 employees
ThreatDown (by Malwarebytes) is an award‑winning, all‑in‑one cybersecurity software platform that delivers managed detection and response (MDR) and advanced email protection. It combines detection, investigation, and response capabilities to help organizations prevent, detect, and remediate threats across their environments. The platform is aimed at businesses and managed security providers looking for consolidated, easy‑to‑deploy defenses for endpoints and email. As part of Malwarebytes, ThreatDown leverages threat intelligence and security expertise to reduce risk and operational burden.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Threatdown.
Threatdown didn’t post a salary, so this is our estimate from similar listings.