Technical Support Engineer I
Verisma
About this role
A Technical Support Engineer I provides enterprise-level assistance by diagnosing and troubleshooting software and hardware problems, helping customers install applications, and resolving network issues through remote support. The role involves guiding clients with technical solutions, documenting issues, and escalating complex problems to internal teams.
Skills
Qualifications
About Verisma
verisma.comVerisma is a healthcare disclosure management company that builds people‑first technology to protect truth and accuracy in clinical information. It offers software and services to help healthcare organizations manage disclosures, records, and compliance while safeguarding patients and clients. Verisma focuses on innovation and information governance to reduce risk, support privacy and regulatory requirements, and streamline disclosure workflows for hospitals, health systems, and other care providers.
About Verisma
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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