Technical Support Engineer II
LinkedIn(12 days ago)
About this role
F5 is seeking a Network Support Engineer II for its support center in Guadalajara, Mexico. The role involves providing remote technical assistance on F5 solutions to customers and partners, handling multiple cases, and ensuring high customer satisfaction through troubleshooting and support.
Required Skills
- troubleshooting
- Network Protocols
- Linux
- Windows
- Customer Support
- Networking
- TCP/IP
- Security
- Support Tools
- Communication
Qualifications
- Bachelor’s degree
- 5+ years experience in technical support
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