Technical Support Engineer II

Storyblok

16 hours ago

4.3 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Join Storyblok's Support team as a Technical Support Engineer II, where you will handle escalated tickets, troubleshoot technical issues, and collaborate with cross-functional teams to improve customer satisfaction. You will also mentor junior team members and contribute to support process enhancements, working remotely and engaging with customers directly through video calls when needed.

Skills

Qualifications

Bachelor's degree in Computer Science or related field3+ years of Support Engineering or Software Engineering experience

About Storyblok

storyblok.com

Industries

Technology, Media, Consulting

Storyblok is a headless content management system with a visual editor that helps teams create, manage, and deliver content to any digital channel. It pairs a developer-friendly API and component-based content modeling with a marketer-friendly visual editor and collaboration/workflow tools so dev and marketing teams can ship content faster. Core features include localization, versioning, content blocks/components, and integrations for modern tech stacks and e‑commerce. Organizations choose Storyblok for its flexibility, scalability, and ease of use when building omnichannel digital experiences.