Technical Support Engineer II
Storyblok
About this role
Join Storyblok's Support team as a Technical Support Engineer II, where you'll handle escalated tickets, troubleshoot complex issues, and collaborate with cross-functional teams to ensure high customer satisfaction. Your role involves managing cases from start to finish, providing expert guidance, and contributing to process improvements, with opportunities to mentor junior team members.
Skills
Qualifications
About Storyblok
storyblok.comIndustries
Technology, Media, Consulting
Storyblok is a headless content management system with a visual editor that helps teams create, manage, and deliver content to any digital channel. It pairs a developer-friendly API and component-based content modeling with a marketer-friendly visual editor and collaboration/workflow tools so dev and marketing teams can ship content faster. Core features include localization, versioning, content blocks/components, and integrations for modern tech stacks and e‑commerce. Organizations choose Storyblok for its flexibility, scalability, and ease of use when building omnichannel digital experiences.
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About Storyblok
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Storyblok.
Salary
$70k – $90k
per year