Technical Support Engineer III (Hybrid: Oakland, CA - US)

Energy Solutions - USA(1 month ago)

HybridFull TimeSenior$95,000 - $125,000Information Systems

About this role

The Technical Support Engineer III is a senior technical expert and escalation point on the Information Systems team, focused on ensuring technical excellence and a world-class customer experience for the company’s software products. The role influences product and engineering improvements, supports cross-functional initiatives, and provides mentorship to junior staff. This position reports to the Software Support Manager and operates in a hybrid work model.

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Required Skills

Troubleshooting
Case Management
Escalation Management
Cross-Team Coordination
Infrastructure Management
Network Management
Server Management
Application Support
Data Management
Data Security

+12 more

Qualifications

Bachelors Degree in Computer Science or Information Technology

About Energy Solutions - USA

energy-solution.com

Energy Solution is an energy services company that designs and delivers renewable energy, energy-efficiency, and storage projects for residential, commercial, and industrial clients. They provide end-to-end services including energy audits and feasibility studies, system design and installation (solar PV, batteries, controls), permitting and financing, plus ongoing operations and performance monitoring. The company focuses on reducing energy costs and carbon footprint by combining engineering expertise with digital energy management and performance guarantees. Clients pick Energy Solution for tailored, scalable projects that blend technical delivery, financing options, and long‑term service support.