Technical Support Engineer III - Web Security

Forcepoint LLC(29 days ago)

RemoteFull TimeSenior$149,883 - $199,872 (estimated)Technical Support

About this role

A Cybersecurity Technical Support Engineer III provides world-class technical support to enterprise customers of Forcepoint, troubleshooting and resolving product and third-party integration issues. The role serves as a technical advisor and subject-matter expert, participates in supportability and knowledge-sharing programs, and mentors other engineers to maximize customer value from Forcepoint’s cloud-native security platform.

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Required Skills

Networking
TCP/IP
HTTP
SSL/TLS
Routing
PAC Files
Packet Analysis
Wireshark
Tcpdump
Troubleshooting

+9 more

Qualifications

Bachelor's Degree in Information Systems
Bachelor's Degree in Computer Science

About Forcepoint LLC

forcepoint.com

Forcepoint is a robust data security company that integrates advanced solutions for Data Security Posture Management (DSPM), Data Loss Prevention (DLP), and Data Detection and Response (DDR). Its mission is to protect sensitive data across various environments and prevent breaches while mitigating risks associated with artificial intelligence. By unifying these technologies, Forcepoint helps organizations enhance their security posture and effectively manage data loss risks in a complex digital landscape. Their solutions cater to businesses seeking comprehensive data protection strategies in an increasingly connected world.

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