Technical Support Engineer L1 with German
Aiopsgroup
About this role
AIOPSGROUP, a valantic company, is seeking an experienced Technical Support Engineer L1 to diagnose and resolve technical issues related to end-user devices and applications. The role involves supporting Windows and MacOS systems, Microsoft O365, Active Directory, and cloud-based endpoint management, working with international clients within a team-focused environment.
Skills
About Aiopsgroup
aiopsgroup.comAIOPSGROUP is an AI‑driven operations platform focused on eCommerce, offering observability, anomaly detection, and incident management tailored to online retailers and marketplaces. It applies machine learning to surface root causes, prioritize noisy alerts, and automate remediation so teams can reduce MTTR and revenue-impacting downtime. The service includes dashboards, analytics, and integrations with common eCommerce and cloud stacks to help engineering and ops teams improve site performance, availability, and customer experience as they scale.
About Aiopsgroup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$61k – $83k
per year