Technical Support Engineer - L1

Kaseya Careers(13 days ago)

Bangalore, IndiaOnsiteFull TimeJunior$71,311 - $95,239 (estimated)Technical Support

About this role

Kaseya is a leading cloud provider of IT systems management and security software for MSPs and mid-sized enterprises. The Technical Support Engineer – L1 is an entry-level support role based in Bangalore that joins the global support team to deliver professional customer service to Kaseya customers. The role supports the company’s IT management platform and contributes to customer satisfaction and operational continuity.

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Required Skills

Linux
Windows
macOS
Virtualization
BIOS/UEFI
SSH
Log Analysis
Hardware Troubleshooting
Windows Server
Active Directory

+11 more

Qualifications

CompTIA A+
CompTIA Network+
CompTIA Server+
CompTIA Security+
Microsoft Certified Azure Administrator
Red Hat Linux
VMware VCP
AWS Certified Solutions Architect

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.