Data Direct Networks
The Technical Support Engineer L1 provides first-level technical support to customers and internal teams using Tintri storage solutions, owning issues from intake through resolution. This role involves troubleshooting hardware, software, and networking environments while maintaining clear communication and accurate case documentation. The position requires collaboration with senior engineers and engineering teams to deliver a high-quality customer experience.
Headquarters
Chatsworth, California, United States
Company Size
501-1000 employees
Founded
1998
DDN (DataDirect Networks) is a data intelligence platform that delivers high‑performance storage and data management solutions built for AI and high‑performance computing (HPC). The company provides scalable, low‑latency storage systems and software — including parallel file systems, object storage, and data orchestration — to accelerate AI training/inference, analytics, and hybrid/multi‑cloud workflows. Customers in research, life sciences, media, and cloud services use DDN to achieve peak performance, seamless cloud integration, and efficient operations at scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Data Direct Networks.
Right around the average for this role