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© All Rights Reserved. ApplyBlast.com
Shippeo
The Technical Support Engineer (L2) at Shippeo will act as a technical bridge between customers, product engineering, and customer success, handling complex integration issues, building AI-driven automation, and leading incident response. The role involves deep troubleshooting, root‑cause analysis, and knowledge sharing to improve platform reliability and customer experience.
Headquarters
Paris, Île-De-France, France
Company Size
201-500 employees
Founded
2014
Shippeo is a global SaaS provider of real-time, multimodal transportation visibility, positioned as one of the most recommended providers for shippers and logistics service providers. Its platform consolidates carrier data, telematics, ELDs and TMS inputs to deliver live tracking, milestone alerts and machine‑learning predictive ETAs for shipments across road, rail, sea and air. Shippeo exposes APIs and prebuilt integrations plus analytics and collaboration tools to speed carrier adoption, automate exception management and improve customer service. The product is aimed at enterprise shippers and LSPs seeking to reduce delays, lower costs and achieve operational excellence across their transport networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shippeo.
Shippeo didn’t post a salary, so this is our estimate from similar listings.
56% below the average for this role
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