Technical Support Engineer (m/f/d)
raith
About this role
A Customer Support Engineer at Raith provides technical assistance to customers using laser systems, performs troubleshooting, and coordinates service activities to ensure customer satisfaction. The role involves process improvements, administrative tasks, and supporting installation activities.
Skills
About raith
raith.comWP Rocket is a company behind a premium WordPress performance plugin (WP Rocket) that speeds up websites by implementing caching and other front‑end and server‑side optimizations. The plugin offers page caching, cache preloading, file minification/concatenation, lazy loading for images, database cleanup, compression and CDN integration to reduce load times and bandwidth. Built for site owners, agencies, and developers, it emphasizes easy setup with sensible defaults alongside advanced controls and strong compatibility with themes and plugins. WP Rocket’s aim is to improve user experience and SEO by making WordPress sites noticeably faster with minimal configuration.
About raith
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for raith.
Salary
$50k – $70k
per year