Technical Support Engineer, NA West
Akuity
About this role
Akuity is seeking a Technical Support Engineer to assist customers with their platform and open-source tools. The role involves troubleshooting issues, improving documentation, and developing expertise in GitOps, Kubernetes, and the Argo ecosystem. The position offers opportunities to work directly with both enterprise clients and the broader open-source community in a remote, North America-based setting.
Skills
About Akuity
akuity.ioAkuity is an enterprise software delivery platform powered by AI that streamlines Kubernetes deployments and progressive delivery. It integrates with Argo CD for GitOps-based deployments and Kargo for seamless promotion workflows, while offering AI-driven dashboards for advanced visibility. Akuity also provides AI agents for safe remediation and automated incident response to reduce toil and operational risk. Enterprises use it to accelerate release cycles, improve observability, and enforce safer, automated delivery practices.
About Akuity
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $80k
per year