The Access Group

Technical Support Engineer - Payroll & Human Resources

The Access Group(1 month ago)

HybridFull TimeMedior$58,000 - $64,000Customer Support
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About this role

A Technical Support Engineer at Access specializing in COINS U.S. Payroll and Human Resources modules. The role requires strong domain knowledge of U.S. payroll and HR combined with technical aptitude to support and enable successful customer use of the software. It is suited to a detail-oriented, customer-focused professional working within a collaborative support organization.

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Required Skills

  • U.S. Payroll
  • Human Resources
  • Troubleshooting
  • Customer Service
  • Case Management
  • Root Cause
  • SaaS Support
  • Documentation
  • Escalation
  • Communication

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The Access Group

About The Access Group

theaccessgroup.com

Access helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.

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