Technical Support Engineer, Providence, Rhode Island

Torq(6 days ago)

HybridFull TimeSenior$144,149 - $191,762 (estimated)Field Engineering

About this role

The Technical Support Engineer at Torq is a member of the Field Engineering team reporting to the Sr. Director of Field Engineering. The role works with global technical peers to ensure successful adoption and optimization of Torq’s AI-native autonomous SecOps platform for enterprise customers. This is a hybrid position requiring 2–3 days per week onsite.

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Required Skills

Technical Support
Security
Automation
Scripting
APIs
Customer Service
Training
Cloud Services
Operations
Communication

+2 more

About Torq

torq.io

Torq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.