Technical Support Engineer (PT time zone)

Turnkey(2 months ago)

RemoteFull TimeMedior$100,000 - $150,000Engineering

About this role

A Technical Support Engineer at Turnkey is responsible for assisting developers with the integration and debugging of SDKs and APIs in various environments, including web and mobile applications. This hands-on role involves troubleshooting customer issues, documenting bugs, providing solutions, and collaborating with engineering teams to enhance the developer experience. The position requires a strong technical background in TypeScript, React, and API debugging, along with excellent communication skills to effectively support customers in the crypto space.

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Required Skills

Technical Support
Customer Issues
SDKs
APIs
Debugging
TypeScript
React
React Native
Problem-Solving
Communication Skills

+9 more

About Turnkey

www.turnkey.com

Turnkey is a leading provider of secure and flexible wallet infrastructure, simplifying private key management for developers and businesses. Their services allow users to create wallets, sign transactions, and automate on-chain actions through a streamlined API. With a focus on non-custodial solutions, Turnkey ensures users retain full control over their digital assets while offering advanced features like embedded wallets and transaction automation. Trusted by notable companies, the platform combines robust security with excellent user experience, making it an ideal choice for blockchain applications.