Technical Support Engineer - Rome

Neo4j

1 year ago

3.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Technical Support Engineer at Neo4j joins the Support Engineering team to become deeply familiar with Neo4j’s graph platform and act as a subject-matter resource across the company. The role supports customer success by contributing to improved product quality, support processes, and the overall customer experience. The position operates within a globally distributed team and partners closely with Field Engineering, Product, and Customer Success.

Skills

Qualifications

B.S. in Computer ScienceM.S. in Computer ScienceB.S. in EngineeringM.S. in Engineering

About Neo4j

neo4j.com

Neo4j is a graph-first data platform that stores and queries connected data natively, enabling fast, complex traversals and graph analytics at scale. It provides the Cypher query language, a library of graph algorithms, ACID transactions, tooling and integrations, and cloud and enterprise offerings (including Neo4j Aura) for managed deployments. Organizations use Neo4j for use cases like fraud detection, recommendations, knowledge graphs, and network analysis because it makes relationships explicit, speeds query performance on connected data, and simplifies graph modeling and analytics.