Technical Support Engineer (Service Desk Engineer)
Gadellnet
About this role
GadellNet is seeking a Technical Support Engineer to provide customer service and technical assistance through their help desk. The role involves resolving technical issues, managing support tickets, and working collaboratively within a hybrid work environment. The position emphasizes technical problem-solving and excellent communication skills.
Skills
About Gadellnet
gadellnet.comGadellNet is an IT solutions firm with offices in St. Louis, Indianapolis, and Denver that provides IT support, consulting, cybersecurity, and managed services. They deliver help-desk and proactive managed IT (network, cloud, backup and business continuity), security and compliance solutions, and strategic technology planning for small and mid-sized organizations. Clients rely on GadellNet for hands-on technical support, threat protection, and a local, consultative partnership that aligns IT with business goals.
About Gadellnet
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$48k – $56k
per year