Poppulo

Technical Support Engineer, Tier 1

Poppulo(26 days ago)

HybridFull TimeMedior$88,211 - $117,637 (estimated)Technical Support
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About this role

The Technical Support Engineer provides technical assistance and ensures a great experience for customers using Poppulo’s SaaS platform. This role supports a global customer base and offers opportunities to grow technical skills within a collaborative, values-driven team. The position requires strong problem-solving, clear communication, and a customer-focused mindset.

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Required Skills

  • Windows Server
  • WMI
  • Active Directory
  • DNS
  • DHCP
  • Server Roles
  • OS Troubleshooting
  • Log Analysis
  • Network LAN
  • Firewall

+11 more

Qualifications

  • Degree in Computer Science or Information Technology
Poppulo

About Poppulo

poppulo.com

Poppulo is an enterprise communications platform that helps organizations deliver customer and employee messages across email, digital signage, mobile apps and other channels. It offers tools for campaign creation and management, audience targeting and personalization, and analytics to measure reach and engagement. Built for internal communications, marketing and HR teams, Poppulo is designed to improve message consistency and outcomes at scale through omni‑channel delivery and data‑driven insights.

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