Zoom

Technical Support Engineer (Tokyo Based)

Zoom(3 months ago)

HybridFull TimeMedior$84,531 - $113,155 (estimated)Technical Support
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About this role

A Technical Support Engineer (Tokyo) at Zoom provides product support for Zoom's collaboration platform to enterprise customers. The role is part of the Japan support organization, reports to the Japan manager, and is based in Tokyo within a structured hybrid work model.

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Required Skills

  • Contact Center
  • IP Telephony
  • Network Troubleshooting
  • SIP
  • H.323
  • Unified Communications
  • Customer Communication
  • Office 365
  • Azure AD
  • SSO

+2 more

Qualifications

  • CompTIA Network+
  • Cisco CCNA
Zoom

About Zoom

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Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

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