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Technical Support Engineer - US shift at Swift - ApplyBlast

Technical Support Engineer - US shift

Swift

2 months ago

3.1 on Glassdoor

Kuala Lumpur, Federal Territory, Malaysia

Onsite

Full Time

Junior

0 applicants

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About this role

The role provides phone and web‑case support for customers, troubleshooting technical issues, creating knowledge articles, and contributing to service improvement projects. It requires strong communication, analytical skills, and the ability to work US shift hours from Kuala Lumpur, supporting the Americas region.

Responsibilities

Provide phone and web-case support to resolve technical inquiries
Diagnose root causes and generate knowledge articles
Participate in service improvement projects and drive deliverables

Skills

About Swift

swift.com

Headquarters

La Hulpe, Wallonia, Belgium

Company Size

1001-5000 employees

Founded

1973

View Profile

Swift is a global member-owned cooperative and the world's leading provider of secure financial messaging services. It offers a comprehensive range of payments, securities, standards, interfaces and integration, risk and compliance, data and analytics, corporates, trade finance, and market infrastructures to enable secure, fast, and compliant financial messaging across the banking industry.