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Technical Support Engineer at ScienceLogic - ApplyBlast

Technical Support Engineer

ScienceLogic

10 months ago

3.9 on Glassdoor

Reston, VA

Hybrid

Full Time

Senior

6 applicants

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About this role

The Technical Support Engineer at ScienceLogic provides enterprise-level technical support for the company’s AIOps and hybrid cloud network monitoring platform, helping customers and partners be successful with SL1. The role sits within a remote-first Technical Support organization at a company focused on autonomous IT operations and works closely with internal teams to ensure product reliability and customer satisfaction. It supports a broad product suite used by large enterprises and service providers.

Skills

About ScienceLogic

sciencelogic.com

Headquarters

Reston, Virginia, United States

Company Size

501-1000 employees

Founded

2003

View Profile

ScienceLogic provides an AI-driven observability and IT operations platform, centered on Skylar One, which delivers real-time visibility, monitoring, and automation across hybrid and multi-cloud IT environments. The platform includes capabilities such as AI-powered root-cause analysis, network configuration compliance, low-code/no-code workflow automation, and business service management, serving enterprises, service providers, and government sectors. ScienceLogic integrates with a broad range of ITSM and DevOps toolchains to help organizations reduce incidents, consolidate tools, and improve operational efficiency.