Technical Support Engineer
NICE(22 days ago)
About this role
The Technical Support Engineer at NiCE provides end-to-end technical support for corporate users within a fast-paced, global enterprise environment. The role supports device lifecycle, ticket management via ServiceNow, and assists with high-visibility meetings and collaboration tools. The ideal candidate is technically strong, calm under pressure, and works closely with global IT teams and vendors.
Required Skills
- Windows
- macOS
- Linux
- Troubleshooting
- ServiceNow
- Windows Autopilot
- Device Management
- Onboarding
- Offboarding
- Networking
+9 more
Qualifications
- Bachelor's Degree in IT, Computer Science, Engineering or Related Field
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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