Technical Support Engineer
Genetec(7 months ago)
About this role
A Technical Support Engineer role based in Tokyo providing post-sales technical and field support for Genetec's security solutions. The position reports to the Head of Customer Experience (APAC) and involves customer-facing and cross-functional collaboration. The role requires travel for field engineering assignments and on-site presence.
Required Skills
- Troubleshooting
- Windows Administration
- Active Directory
- Networking
- IP Protocols
- TCP/IP
- SQL
- Video Surveillance
- Field Support
- Installation
+3 more
Qualifications
- Diploma/Degree in Computer Sciences
- CCNA
- MCSE
- SQL Server
- VMware
- Valid Driver's License
- Valid Passport
- Fluent English
About Genetec
genetec.comGenetec Inc. is a leader in unified physical security software, providing innovative solutions for managing and enhancing security operations. Their comprehensive platform integrates various security technologies, including video surveillance, access control, and automatic license plate recognition, enabling organizations to protect people, assets, and operations. With a focus on improving efficiency and situational awareness, Genetec empowers businesses across multiple sectors to safeguard their environments effectively.
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