Technical Support Engineer
Plaid(19 days ago)
About this role
Plaid is hiring a Technical Support Engineer to join its Support team, helping ensure customers can integrate and use Plaid’s products reliably. The role focuses on investigating integration issues, coordinating with internal teams, and communicating with customers and stakeholders. Plaid seeks technically minded, customer-centric candidates with an interest in financial services.
Required Skills
- REST APIs
- SQL
- CSS
- HTML
- JavaScript
- Python
- Zendesk
- Jira
- Mode
- Troubleshooting
+2 more
About Plaid
plaid.comPlaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.
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